Your privacy matters to us. This policy explains exactly what personal data mama baji collects, why we collect it, how we use it, and what rights you have over your own information.
How Mama Baji Protects Your Data
Six core commitments that define how mama baji handles your personal information every single day.
All data transmitted between your device and mama baji is protected by industry-standard SSL encryption. Whether you're logging in, making a deposit, or updating your profile, your information travels securely and cannot be intercepted by third parties.
Mama baji does not sell, rent, or trade your personal information to any third party for marketing purposes. Your data is used only to operate the platform, process payments, and comply with legal obligations. That's it — nothing more.
You have the right to access, correct, and request deletion of the personal data mama baji holds about you. These rights can be exercised at any time by contacting our support team. We respond to all data requests promptly and without unnecessary delay.
Personal and financial data is stored on secure servers with restricted access. Only authorised mama baji personnel who need the data to perform their job functions can access it. Access logs are maintained and reviewed regularly to detect any unusual activity.
Mama baji retains your personal data only for as long as necessary to provide the service and meet legal obligations. When data is no longer needed, it is securely deleted or anonymised. We do not hold onto your information indefinitely without a clear reason.
In the unlikely event of a data breach that affects your personal information, mama baji will notify affected players promptly and take immediate steps to contain the breach and prevent further exposure. We take our responsibility to protect your data seriously.
Summary: Mama baji collects only the data needed to run the platform safely and legally. We do not sell your data. You can request access to or deletion of your data at any time by contacting [email protected].
Mama baji is committed to protecting the privacy of everyone who uses our platform. This Privacy Policy explains how mama baji collects, uses, stores, and shares personal data when you register an account, make a deposit, play games, or interact with any part of the mama baji service.
By registering an account on mama baji, you confirm that you have read and understood this Privacy Policy and consent to the collection and use of your personal data as described here. If you do not agree with any part of this policy, you should not use mama baji.
This policy applies to all users of mama baji regardless of how they access the platform — through the website, the mobile app, or any other interface we provide. It should be read alongside our Terms and Conditions.
Mama baji collects personal data in several ways — directly from you when you register or use the platform, automatically as you interact with the service, and from third parties such as payment processors and identity verification providers.
| Category | Examples | How Collected |
|---|---|---|
| Identity Data | Full name, date of birth, national ID number, passport number | Registration form, KYC verification |
| Contact Data | Email address, phone number, residential address | Registration form, account settings |
| Financial Data | bKash/Nagad/Rocket account numbers, bank account details, transaction history | Cashier, payment processor |
| Technical Data | IP address, device type, browser type, operating system | Automatically on platform access |
| Usage Data | Games played, bets placed, session duration, pages visited | Automatically during platform use |
| Communications Data | Support chat transcripts, email correspondence | Customer support interactions |
We collect only the data that is necessary for the purposes described in this policy. We do not collect sensitive personal data such as racial or ethnic origin, political opinions, or health information unless specifically required by law.
Mama baji uses your personal data for the following purposes:
Mama baji will not use your personal data for any purpose that is incompatible with the purposes listed above without first obtaining your consent.
Mama baji processes your personal data on the following legal bases:
Mama baji does not sell your personal data. We share your data only in the following limited circumstances:
No third-party marketing: Mama baji will never share your personal data with third parties for their own marketing purposes. Any promotional communications you receive will come directly from mama baji and only if you have opted in.
Mama baji uses cookies and similar tracking technologies to operate the platform, remember your preferences, and analyse how the service is used. The types of cookies we use include:
You can manage cookie preferences through your browser settings. Note that disabling essential cookies may affect your ability to use certain features of mama baji. For more information on managing cookies, refer to your browser's help documentation.
Mama baji retains your personal data for as long as your account is active and for a period after account closure as required by applicable law and our internal data retention policies.
When data is no longer required, mama baji securely deletes or anonymises it so that it can no longer be linked to you as an individual.
You have the following rights in relation to the personal data mama baji holds about you. To exercise any of these rights, contact us at [email protected].
You can request a copy of all personal data mama baji holds about you. We will provide this within a reasonable timeframe at no charge.
If any personal data we hold about you is inaccurate or incomplete, you have the right to request that it be corrected or updated.
You can request deletion of your personal data where it is no longer necessary for the purposes it was collected, subject to legal retention obligations.
You can ask mama baji to restrict how your data is used in certain circumstances, for example while a dispute about accuracy is being resolved.
You can request your personal data in a structured, machine-readable format so that you can transfer it to another service provider if you choose.
You can object to mama baji processing your data for direct marketing purposes or where processing is based on legitimate interests, at any time.
Mama baji is strictly an adult platform. We do not knowingly collect personal data from anyone under the age of 18. If you are under 18, you must not register an account or use mama baji in any way.
If mama baji becomes aware that personal data has been collected from a person under 18, that account will be closed immediately and all associated data will be deleted. If you believe a minor has registered on mama baji, please contact us at [email protected] so we can investigate and take appropriate action.
Parents and guardians are encouraged to use parental control tools to prevent minors from accessing online gambling platforms. Mama baji supports responsible gaming and takes underage access extremely seriously.
Mama baji implements a range of technical and organisational security measures to protect your personal data against unauthorised access, loss, destruction, or alteration. These measures include:
While mama baji takes all reasonable steps to protect your data, no online platform can guarantee absolute security. You also play a role in keeping your account secure — use a strong, unique password and never share your login credentials with anyone.
Tip: If you ever suspect that your mama baji account has been accessed without your permission, contact support immediately via live chat or email so we can secure your account right away.
Mama baji may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or the services we offer. When changes are made, the updated policy will be published on this page with a revised effective date at the top.
For significant changes that materially affect how we use your personal data, mama baji will notify registered players via email or an in-platform notification before the changes take effect. Your continued use of mama baji after updated terms are published constitutes your acceptance of the revised policy.
We encourage you to review this page periodically so you are always aware of how mama baji handles your personal information.
If you have any questions, concerns, or requests relating to this Privacy Policy or the personal data mama baji holds about you, please get in touch with our team:
We aim to respond to all privacy-related enquiries within 72 hours. For data access or deletion requests, we will acknowledge your request within 24 hours and complete it within a reasonable timeframe.
If you are not satisfied with how mama baji has handled your personal data or responded to your request, you have the right to escalate your complaint to the relevant data protection authority in your jurisdiction.